Last updated: 2026-07-13
This Privacy Policy explains how RE:BERRY Hongdae Clinic (“we”, “us”, “the clinic”) collects, uses, and protects the personal information of visitors to this website. RE:BERRY Hongdae is opening soon; this policy applies to information collected through this site both before and after opening.
1. Information We Collect
We collect only the information you choose to give us, together with limited technical data needed to run the site:
- Consultation and enquiry details. When you contact us through a consultation form or via WhatsApp, we may collect your name, your contact details (such as your phone number, email address, or messenger handle), your treatment interest, your preferred contact method and timing, and any message you send.
- Website usage data. Like most websites, we collect basic technical information such as the pages you view, your approximate region, browser type, and referring page. This includes analytics data collected through Google Analytics (GA4).
- Cookies. We use essential cookies required for the site to function and analytics cookies to understand how the site is used. See section 4 below.
2. How We Use Your Information
We use the information we collect solely to:
- respond to your consultation request or enquiry;
- provide information about treatments you have asked about;
- arrange appointments and communicate with you through your preferred messenger;
- understand how our website is used so we can improve it.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
3. Cookies and Analytics
We use Google Analytics (GA4) to collect aggregated, non-identifying statistics about site usage, such as which pages are visited and for how long. This helps us improve the site’s content and structure. You can control or block cookies through your browser settings; blocking non-essential cookies will not prevent you from using the site.
4. Data Retention
We keep consultation and enquiry information only for as long as needed to respond to you and to manage any resulting appointment, after which it is deleted or anonymised. Analytics data is retained in aggregate form according to our analytics provider’s standard retention settings.
5. Data Protection
Your personal data is stored securely and access is limited to clinic staff who need it to assist you. We handle personal information in line with the Korean Personal Information Protection Act (PIPA) and applicable international data protection standards, including the principles of the EU General Data Protection Regulation (GDPR) where relevant.
6. Your Rights
You have the right to request access to the personal data we hold about you, to ask us to correct it, and to ask us to delete it. To exercise any of these rights, contact us using the details in section 7. We will respond to verified requests within a reasonable period.
7. Contact
If you have any questions about this Privacy Policy or wish to exercise your data rights, you can reach RE:BERRY Hongdae Clinic by email, or by WhatsApp once the clinic is open. Contact options are provided on our homepage.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.